For HR-focused technology and service providers (e.g. HCM, Payroll, WFM, Benefits, PEOs, Benefits, and more), one of the greatest business risks is the potential for client loss. In today’s competitive market, the stakes are high. Clients increasingly demand end-to-end services and value from their providers, and if those expectations are not met, they may decide to either take matters into their own hands (a “do it yourself” approach) or switch to a competitor that offers a more comprehensive solution. Nowhere is this more crucial than in HR and labor law compliance, where gaps in service can leave clients feeling overwhelmed, unsupported, or vulnerable to compliance risks.
This is why it is imperative for technology and service providers in this space to continue to extend their product and service offerings. Solutions that increase client engagement, simplify complexity, and help clients mitigate risk have a strong correlation to client retention. Providers who neglect this component in their offerings are not only leaving their clients exposed to compliance gaps but are also missing a valuable opportunity to enhance engagement, increase retention, and differentiate themselves in the marketplace.
This is particularly true when it comes to compliance.
Regulations change frequently, and it is difficult for businesses (your clients) to navigate complex requirements and stay on top of evolving regulation. Small businesses often value help and advice in this category more than basic HR or operational support—they need protection from the risks associated with non-compliance. By extending your product and service suite to include compliance—particularly HR and labor law compliance—you position yourself as a trusted partner that promises to help remove the burden of complexity, save valuable time, and prevent complaints, fines, and lawsuits.
Labor Law Poster Compliance: The Missing Piece
When pursuing this strategy, the following compliance concerns may come to mind:
- Wage and Hour Compliance
- Payroll Tax Compliance
- Employee Benefits Compliance
- Workers’ Compensation
- Leave Management Compliance
- HR Practices & Policies
- Equal Employment Compliance
- I-9 and E-Verify Compliance
- Occupational safety and health training and reporting
These are valuable ingredients in a compliance focused product strategy that will appeal to clients’ desire to simplify complexity and mitigate risk. Each of these, however, have varying degrees of difficulty for implementation, which may hinder the development and roll out of a broader solution.
Providing up-to-date labor law posters is mandatory for nearly all employers throughout the United States. Staying compliant, however, is complicated. Labor law posters are required by law in all 50 states and more than 100 local jurisdictions across the U.S., and they must be updated regularly as laws change. Further, employers have the same obligation for their remote employees as they do for those that frequent the office.
A labor law poster compliance solution offers an affordable yet high value experience by mitigating the risk of fines and lawsuits. Additionally, the service not only ensures your clients are meeting these requirements but also creates regular touchpoints with them as laws change and new, white-labeled posters are sent to them. Each update is a valuable opportunity to engage clients and demonstrate your ongoing value as a provider.
The Risk of Inaction: Clients Will Find Compliance Support Elsewhere
By not offering a comprehensive compliance solution, including labor law poster services, you are leaving the door open for your clients to seek compliance support elsewhere. Once they engage with another provider for labor law compliance, they may be exposed to that provider’s full range of services. This opens the door for a competitor to develop a deeper relationship with your client, offering additional services that could eventually replace yours.
Your clients don’t want to juggle multiple providers—they want a seamless, one-stop solution that covers all their needs. If you fail to provide a complete offering, you’re not only risking the loss of the labor law compliance business but potentially their entire account. By offering labor law poster compliance, you safeguard your clients from this risk while positioning yourself as the go-to partner for all their compliance needs.
Seizing the Opportunity: Adding Labor Law Poster Compliance to Your Offering
For companies already offering compliance solutions, labor law poster compliance is a simple but powerful addition to your product suite. It rounds out your offering, making it complete and more valuable to your clients. For those who are new to compliance, starting with labor law poster compliance is a great foot in the door. It provides an immediate, practical solution to a widespread problem, and it opens the conversation for expanding into other areas of compliance over time.
By offering labor law poster compliance, you are demonstrating your commitment to protecting your clients, enhancing their engagement with your services, and ultimately helping them reduce risk and complexity. In an industry where losing a client can be detrimental, adding this service is a straightforward way to strengthen relationships and secure your position as a trusted partner.
PosterElite makes this easy and seamless. Our turnkey, white-labeled solutions empower our partners to easily extend their product and service offerings to include labor law poster compliance.
Conclusion: Improving Client Retention by Offering a Complete Compliance Solution
The risk of losing clients to DIY solutions or competitors is real and growing. To stay competitive and retain your clients, you must offer more than just basic services. By expanding your product suite to include more and more compliance solutions, particularly labor law poster compliance, you create a more complete offering that helps your clients mitigate risk, simplifies complex compliance needs, and increases engagement.
Labor law poster compliance, in particular, is a critical service that touches every business. Offering this as part of your suite not only fills a key gap but also opens up regular communication with your clients, reinforcing the value you bring to the table. Don’t let the risk of incomplete services drive your clients elsewhere—ensure your offering is complete and fully protects them.
How PosterElite Can Help
PosterElite has helped hundreds of leading HR, HCM, WFM, and Payroll technology and service providers seamlessly extend their product offering to include labor law poster compliance. Our partners have helped more than 1,000,000 businesses comply with the complicated and ever-changing posting requirements. With our turnkey, white labeled approach (your service – your brand) and our partner focused methodology, implementation and ongoing management are nearly effortless. Our partners that deploy labor law poster compliance services have proven to increase client retention, strengthen their competitive positioning, and find significant new sources of recurring revenue.
Contact Us to set up a time for us to learn more about your business and share details about how our solutions will help your clients while helping your business thrive.